How We’ve Introduced BA Service Thinking in an Established and Large Practice

Delighted to have been able to contribute to this one, thanks to Adrian Reed for the nudge. Great to be able to share our success in how we’ve introduced service thinking into our BA practice at the Ministry of Justice, to better articulate the services we offer and the value they bring.

To check out the article in full, as well as many others covering a whole range of interesting topics, download the latest copy of this quarter’s BA Digest magazine for free.

Here are some other articles, blogs and events you may find helpful all about the BA Service Framework and around developing your own BA Service for your practice: